When you come in to pick-up a catering order it will take time to collect your items, check-out, and load the items into your car. You may want to give us an earlier pick-up time to ensure that you get out of the store at the time you need. During busy times (Holidays, Graduations, Communions, etc.) it may take longer to get your order based on how many people are in front of you in line and how big your order is.
How far in advance should I place my order?
We like to have one week’s notice for catering and cakes. Bread, Rolls and Tomato Pie can be ordered up to 48 hours in advance- for earlier pick-up please call in your order directly to our store at 215-672-5439. Whenever possible we try to accommodate emergency situations, just call ahead. Be aware that during peak seasons (Holidays, Graduations, Communions, etc.) we may be booked and unable to take more orders, so we suggest ordering as soon as you can to ensure your get just what you want. All changes made during peak seasonal hours require 48 hours notice.
If I need to change my catering order, what is the latest I need to let you know by?
IMPORTANT: Once an order has gone through on our on-line server you cannot cancel it. Your order gets processed immediately and gets sent to each respective department for immediate attention.
Should I pick-up my catering order hot or cold?
If you order your food on-line, it will be cold at time of pick-up. If you choose pick up your food hot, the food should be served immediately. You may set the food on a chaffing set with sternos; this will keep the food warm for 2 hours. If you pick up your food cold you must keep it refrigerated until ready to heat. Remember to allow enough time (at minimum one hour) to heat up your food before your event starts. Also, sterno fuel is used to keep your food warm; it is canonot used to heat up cold food. If not specified, food will be cold at time of pick-up.
Will your party trays and pans fit into my refrigerator and/or oven?
Use the table below to determine:
Round Trays: Small- 12” Diameter, Medium-16” Diameter, Large-18” Diameter
Aluminum Pans: Small- 13’ X 10 ½’ X 2 ½’ , Medium- 21’ X 13’ X 2 ½’ ,Large- 21’ X 13’ X 3 ½’
How long does it take to heat up my food and at what temperature?
Pre-heat your oven. Remove any plastic wrap from pan. Keep lid covered and use chart below:
Set Oven @ 350 degrees
Pasta Vegetables Meat
Small Pan 30 minutes 25 minutes 30 minutes
Medium Pan 40 minutes 30 minutes 45 minutes
Large Pan 60 minutes 45 minutes 60 minutes
All times approximate, time may vary based on your oven.
What is the best way to heat up your Home Roasted Pork or Beef for sandwiches?
We’ve found the best way is to bring your gravy to almost a boil on your stovetop, and then set the gravy in a crock pot (temperature on low to medium- not too hot or the meat will shrink and dry out). Add meat to the gravy as needed. Once you drop the meat in the gravy, assuming the gravy is hot, it will heat up instantly.
How should I store the pastry that I purchased?
Italian Rum Cakes, Strawberry Shortcakes (Chocolate & Vanilla), Peach & Strawberry Shortcakes, Mini-Pastry Trays and all Pastry with crème or cheese filling must be kept refrigerated until ready to serve. Our mixed Italian Cookie trays may be left in a cool, dry place.
How do I keep my rolls and bread fresh until ready to use?
We bake all our bread and rolls fresh daily and do not use any preservatives-so it’s best to pick-up your rolls or bread the day they will be eaten. If you must pick-up earlier then keep the rolls and bread tightly bagged- paper first then plastic. Any unused bread may be frozen, then thawed and warmed for later use. Tomato pies also freeze nicely; otherwise keep them in a cool, dry place until ready to eat.
How do I dress my Caesar Salad?
Your Caesar Salad will come with the dressing, croutons and cheese on the side. This is so the salad won’t get soggy before you get to eat it. Right before serving toss the lettuce with the dressing, Top with croutons and half the cheese. Serve extra cheese on side. Enjoy!
Altomonte’s takes pride in customizing any event to exceed your expectations. Our catering department is committed to providing services to make your event effortless and spectacular. There may be things that we offer in-store that you do not see on-line. For personalized service please call us at 215-672-5439.
Please place all orders at least 48 hours in advance. During holidays, graduations, communion we get very busy and we may require more notice. All catering orders are based on 10-15 person minimum. There is $25.00 minimum for on-line orders. We gladly accept Visa, MasterCard and American Express. Direct billing is not available.
All prices are subject to change without notice. Service Options are subject to availability.
We do get very busy at certain times of the year, so it’s always best to get your order in early to ensure you get just what you want. If you have any questions please ask, we are happy to help you!
If you are planning a company picnic, meeting, celebration or other corporate affair, you can make a lasting impression with delicious party trays and pans from Altomonte’s!
We offer a delicious assortment of homemade culinary delights such as:
- Antipasto Trays
- Meat & Cheese Trays
- Hoagie & Sandwich Platters
- Hot Entrees
- Italian Pastries
- Cannoli, Tiramisu and other Homemade Italian Desserts