We take great pride in all of our products, and only offer the best to our customers. We guarantee all of our products 100%, but if you are dissatisfied for any reason what so ever, we want to hear about it! As soon as you realize there is an issue, please contact us at [email protected] or at either of our store locations (Doylestown 215.489.8889 | Warminster 215.672.5439) within 48 hours of receipt. Given our exceptional devotion to quality and customer experience, we ask that you please hold on to the product you wish to return, so that we may solve the problem, permanently! Don’t hesitate to call or email us, or submit a request via our website – we want to hear from you to make sure you always have a satisfying customer experience!